Shipping Info

Which countries do you deliver to?

At the moment we deliver to East & West Malaysia and Singapore. We will be expanding to more destinations soon.

What are the delivery options?

Your order will be sent out via GDexpress or Pgeon.

When will I receive my order?

Once your order’s been made, we’ll need 24 hours to get it ready before we hand it over to our delivery partners.

Courier Company will deliver your order within:

  • West Malaysia: 2-5 business days
  • East Malaysia: 4-7 business days
  • Singapore: 4-7 business days

What do the delivery charges cost?

  • West Malaysia: Flat shipping rate of RM7 for order less than RM150. Free shipping after RM150.
  • East Malaysia: Flat shipping rate of RM15 for order less than RM250. Free shipping after RM250.
  • Singapore: Flat shipping rate of SGD10 for order less than RM350. Free shipping after RM350.

All delivery charges will be calculated automatically upon check out.

For international delivery, do I have to pay customs charges on my order?

Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by XOXO MONSTERS. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.



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